SMS Terms & Conditions
Main content
Effective date: September 24, 2026
These terms apply to Imasco SMS Notifications, the optional informational messaging programs operated by Imasco Minerals Inc. for consenting recipients in Canada and the United States. Our sending number is +1.866.250.3848.
Our Alert Programs
Imasco Operational Alerts may provide participating employees and other authorized recipients with inventory and production updates, measurement results, equipment or maintenance status, and operational scheduling information.
Imasco Shipment Alerts may provide participating drivers, dispatchers and other authorized recipients with order, pickup and delivery updates, shipment documentation and customs status, delays, corrections and cancellations.
Available programs may change over time. The enrolment process identifies the specific topics you are choosing and their expected frequency. You receive only the topics you expressly agree to. Joining one program does not enrol you in others, and these terms do not authorize all future message types. These programs do not send marketing messages.
Enrolment is Voluntary
You must expressly agree to the selected program and message topics before automated messages begin. We record consent through the applicable form or another disclosed consent process. Supplying a number for another business purpose is not consent. We may ask you to confirm enrolment after receiving your initial permission.
You must own or be authorized to use the number you provide. Tell us if it changes or is reassigned. Consent is not a condition of purchasing goods or services or receiving shipment assignments. Contact Imasco or your dispatcher to arrange another communication method.
Frequency and Charges
Message frequency varies by program, activity and the updates you select. An event, order or shipment may generate several messages. Imasco does not charge a subscription fee. Message and data rates may apply under your wireless plan, including any applicable roaming charges.
Stop Messages
Reply STOP to +1.866.250.3848 at any time to unsubscribe. One confirmation may follow. STOP ends all Imasco notifications sent from this number to your phone, including programs that share the number. To change only selected subscriptions, contact us by email or phone. You may also withdraw consent through those channels.
Help and Contact
Reply HELP for program contact information, or contact Imasco Minerals Inc. at imasco@imascominerals.com or 604.888.3848. If you have already opted out, use email or phone because an SMS help response may be blocked. Do not use SMS for emergencies or assume replies are continuously monitored.
Rejoining After Stop
Contact us to renew consent for the program you want. If your number is blocked after STOP, text START or UNSTOP to +1.866.250.3848 to allow messages again. YES alone does not clear that block. Unblocking does not enrol you in every Imasco program; we also need your renewed, program-specific consent before alerts resume.
Using the Information Safely
Shipment texts are status updates. Acceptance of shipping or customs documents does not itself confirm customs clearance or authorize movement across a border. Follow instructions from the responsible carrier, dispatcher, broker or authority and confirm status through the required process. Read or respond to messages only when it is safe to do so, including while safely parked if driving.
Operational messages reflect information available at the recorded time and may not reflect later changes. Verify current conditions through the appropriate procedures. SMS must not be the sole basis for safety decisions, equipment shutdowns or emergency action.
Delivery and Availability
Delivery depends on network coverage, your device and service providers. Messages may be delayed, fail to arrive or arrive out of order. Wireless carriers are not liable for delayed or undelivered messages. Contact Imasco or your dispatcher directly when a time-sensitive update is needed. Availability may differ by carrier or location.
Privacy and Changes
The SMS Notifications section of our Privacy Policy explains how we collect, use and retain SMS information, including consent records and replies. We do not sell messaging consent or share it for third-party marketing.
We may update these terms and introduce, change or discontinue programs. Current terms will show their effective date. We will communicate material changes as appropriate. Changes do not expand your existing consent. Before sending messages about a new or materially different subject, we will explain that purpose and obtain any required separate consent.